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PRIVACY POLICY

We are committed to protecting our users' privacy. Keeping the information you share with us on the site, secure and ensuring your understanding of how we collect, use and maintain your information is important to us at ijDream. We maintain physical, electronic and procedural safeguards to protect your information and while no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your information. We continually assess new technology for protecting information and, when appropriate, we upgrade our information security systems.

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Because of its importance and to make it easier for you to find and review it, we have made this Privacy Policy into a separate document on the site. However, bear in mind it is a part of our agreement with you and when we may make changes to these statements and terms, and how they become binding upon you. We reserve the right to modify this policy. Any changes to the policy will be posted on this page. Users are encouraged to check the page regularly as they will be bound by the changes once posted on the site.

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Please read this Privacy Policy before using ijDream Website or submitting personal information to us.

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PERSONAL INFORMATION
"Personal information" means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by ijDream Website and maintained by ijDream in an accessible form.  Examples of personal information include your name, your postal address and your telephone number.

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COLLECTION
ijDream collects information in three ways:

  • Personal Information You Submit: ijDream collects personal information that you enter into data fields on ijDream Website.  For example, you may submit your name, postal address, e-mail address, Order information and/or other information in order to receive information about various subjects, Product Warranty, Registration on the website, contact ijDream customer service.. To protect your privacy, you should not provide ijDream with any information that is not specifically requested.

 

  • Through Registration card: If you choose to mail us the registration card provided to you along with the product your ordered, we may collect the information contained in the registration card to help us process your order information and also for other purpose as ijDream may consider necessary.

  • Passive Collection of Non-identified Information: ijDream Website may collect information about your visits to ijDream Website without you actively submitting such information.  Non-identified information may be collected by ijDream and our website using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to ijDream and our website/ some of this Non-identified information, such as the URL of the Web site you just visited and the browser version your computer is operating.  Passive information collection technologies can make your use of ijDream Website easier by allowing ijDream and our website/advertising partners to provide better service, customize sites based on consumer preferences, learn which advertisements and features bring users to our ijDream Website, compile statistics, analyze trends, and otherwise administer and improve ijDream Website.

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ADVERTISING
ijDream uses third party advertising companies to place ads on other websites. These companies may use Non-identified information (discussed immediately above) about your visits to ijDream Website and other websites in order to measure advertising effectiveness and to provide advertisements about our goods and services that may be of interest to you. Like most advertisers, we place advertisements where we think they will be most relevant to customers. One way we do so is by allowing network advertising companies with whom we work to place their own cookies when an individual visits ijDream Website. This enables the network advertising company to recognize individuals who have previously visited ijDream Website. When the individual visits a third-party web site on which that network advertising company has purchased ad space, the advertising company can then recognize the individual’s interest in our products and services and deliver one of our advertisements.

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COLLECTION AND USE OF PERSONAL INFORMATION?
ijDream will use the personal information you provide through ijDream Website to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on an ijDream Web site, ijDream may use certain technologies to allow that Web site to "remember" your personal preferences, such as sections of that Web site that you visit frequently and, if you choose, your user ID. We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding ijDream’s products or services, to invite you to participate in surveys about our products, or to notify you about special promotions. ijDream may consolidate the personal information of customers who use ijDream Website. We use this information to help us better design ijDream Website and ijDream products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions. We may share this information with our manufacturer to better improve the products and services we offer to you.

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YOUR CHOICE
You may always limit the amount and type of personal information that ijDream receives about you by choosing not to enter any personal information into forms or data fields on ijDream Website. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of ijDream Website may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.

You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want ijDream Website to use tracking technologies, such as cookies, to "remember" your personal information, such as user IDs or mailing addresses, on return visits. However, ijDream Website that use tracking technologies to collect Non-identified information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect Non-identified information.

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ACCESS TO THE PERSONAL INFORMATION YOU PROVIDE.
Personal information can be accessed by a restricted number of ijDream employees, by certain companies (including Manufacturers) with whom ijDream is engaged, and by individuals and entities with whom ijDream contracts to carry out business activities for ijDream. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely.

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THIRD PARTIES
As a general rule, ijDream does not share your personal information with third parties, unless it is necessary to complete or make a product or service available to you through a Contractor. If ijDream provides your personal information to individuals and entities which assist us with our business activities, it is ijDream’s practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for ijDream. ijDream reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

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SECURITY
We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. ijDream cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to ijDream Website, you must weigh both the benefits and the risks. In addition, ijDream Website covered by this Privacy Policy will display a warning whenever you link to a Web site that is not controlled by ijDream or subject to an ijDream privacy policy; you should check the privacy policies of such third-party Website before submitting personal information.

ijDream has policies that provide for the proper use and protection of personal information obtained in the course of doing business with ijDream.  ijDream’s policies require that such information be appropriately secured to avoid loss, misuse or unauthorized access to such information.

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CHILDREN
ijDream does not knowingly collect or use any personal information from children (we define "children" as minors younger than 13) on ijDream Website. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

 

REMOVAL
You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us on our website. For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.

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CONTACT
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an ijDream business or a particular ijDream program, please contact us by clicking on the "Contact Us" link on the Web site you are visiting or by e-mailing us at support@ijdream.com. Alternatively, you may send a letter to the following address:

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PO BOX 13677 Mill Creek, WA 98082 

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UPDATE
ijDream reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If ijDream changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth.

Customer Care

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