FAQ

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How long have you been in business?


Since the summer of 2003, All Pet & Home Care has been a family owned and operated business. Over the past 16 years we have proudly provided safety and security for animals to remain in their own environment while their family is away.




What types of pets do you care for?


Our primary clientele consists of dogs and cats. We can also care for your smaller animals; pocket pets, rabbits, hamsters, and we are more than happy to feed fish. We also have experience with exotic birds and horses, and welcome all new clients!




Which North Pittsburgh neighborhoods do you service?


All Pet & Home Care currently services the North Pittsburgh areas of Cranberry Township, Seven Fields, Franklin Park, Bradford Woods, Wexford, Sewickley, Mars, Gibsonia, Valencia, Evans City, Harmony, Zelienople, and some areas of Freedom and Baden. If you are close to any of these locations and would like to see if we can help you, please inquire with us at scheduler@allpetandhomecare.com or 724-553-0514.




What happens at a Meet & Greet?


A meet and greet is the first step in becoming an All Pet and Home Care (APHC) client. During the Meet and Greet, we will come to your home to meet you and your pets. We will show you a copy of our pet sitting insurance, fidelity bond, and give you a list of references. We will go through our discovery process regarding the care of your pet and home. After the Meet and Greet, you will be set up to use any services that you have chosen. The Meet and Greet takes about 45 minutes.




How do I schedule pet sitting?


To schedule a pet sitting visit, please call or email us at scheduler@allpetandhomecare.com or call us at 724-772-0127. Daily clients can set up their recurring schedule at the time of the Meet and Greet--then only need to notify us if cancelling.




What do you do on a pet sit?


Our goal at APHC is to keep your pet's routine as normal as possible. Each time we visit a dog there is always outside time involved. For example, going on a walk or playing in the animals secured yard. The rest of the visit may involve feeding, administering medication, refreshing the water, and of course providing lots of love. For cats that do not have special needs we normally see them once a day. This visit includes scooping the litter box, refreshing the water, and of course feeding. The rest of the time is set aside for playing, brushing, or just sitting in our lap for cuddle time. While you are away, we will bring in the mail and newspapers, take out the garbage if needed, and will be more than happy to alternate lights upon request.




What does bonded and insured mean to me?


It means your pet and home are protected while you are not there. Pet Sitting Insurance covers the pet sitters in your home while you are away. For example, if we were to lose the key to your house our insurance would cover the cost of replacing the locks in your home. A fidelity bond (dishonesty bond) insures a business in the event that an employee steals from a client. If this happens, and the employee is found guilty of theft, the bonding company will pay for the stolen items.